Jim Edmunds and Jerry Thorner brought a case study about how to build a unified documentation portal. A portal is an entryway. Tech doc portals need to be more than just connecting users to information.
Current generation portal tend to have monolithic content. Modern portals have modular content. Can use the latter in multiple ways for multiple purposes. They are structured and tagged.
We're seeing a proliferation of content and applications that create that content, further expanding siloing of content. We even see silos within departments.
The Internet is a hungry beast. It wants more and more content.
A unified content portal is about bridging silos. Can use existing tools and processes.
Content aggregation is about identifying and mapping all the sources of content in the enterprise.
No comments:
Post a Comment